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CANCER INFORMATION HELPLINE - 0800 CANCER (0800 226 237) Sometimes just talking with someone who understands how devastating a
diagnosis of cancer can be, is helpful and reassuring, which is where our Helpline staff come in. The Helpline was created especially for patients, their families and carers. Your call will be answered by an experienced nurse and is confidential. If you wish, you can also remain anonymous.
Opening Hours The Helpline is available Monday to Friday 8:00 am to 5:00 pm (excluding public holidays).  0800 CANCER (0800 226 237) We value your call, so please leave a message with your phone number and area code if you are unable to get through to us immediately.
What's offered through the Helpline?
We will listen, find out what information and support you need, and most importantly understand what you're going through. If you are unsure what you need, talking may help to make things clearer. We will try to make it easier for you to understand the information you already have about a cancer, a diagnosis, tests and treatments. We can also discuss your treatment options, which can help you come to the right decisions for you. We may be able to suggest ways for you to establish a helpful relationship with your doctors and nurses e.g. by giving you useful questions to ask. You may also wish to seek our advice on how to talk to your family members, children or friends about cancer. We can help guide you to the variety of services that may be able to help you e.g. Cancer Society services, private and public health services, welfare and support agencies. Sometimes internet information can be overwhelming - we can help you decide what internet information will be most useful for you. You may need help to find information about a rare or unusual cancer, we can assist with this. You or your family may prefer to talk to a nurse in person. Please contact your local Division; as they will happy to assist you in whatever way they can. |
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| info@cancernz.org.nz | 64 4 494 7270 | © Cancer Society of New Zealand 2004 |